If an item is faulty on delivery this can be returned for credit or exchange.
Please provide information on the fault when submitting your return.
If for any reason you are unsatisfied with your goods and want to return your order you can do so within 7 days from the purchase date. The product must be in its original packaging, unused and in re-sellable condition. If the product does not meet the standard then an additional administration and packaging charge will be applied. If you request the goods to be returned then it is at your cost.
For goods that are returned to Celsus outside of the 7 days from the purchase date and are not faulty we will apply an administration fee of £5 for anything under the value of £100 and £10 for anything over £100.
To allow us to process returns when they arrive all parcels must include a completed form.
Celsus UK Limited - Returns
Unit 6 The Alpha Centre